Global Recruitment

グローバル人材採用

Global Recruitment

Bring your talent to hotels and ryokan in Japan.

The IS Holdings Group is looking for international staff to work under the "Specified Skilled Worker (i)" residence status in the accommodation field at hotels and ryokan (Japanese inns) operated by our subsidiary DMC Aizu Co., Ltd. Build your career in Japan with us by welcoming guests from Japan and abroad at the front desk, in customer service, at restaurants and in guest rooms.

Job Details

Requirements

Position
Hotel and ryokan (Japanese inn) staff at facilities in Fukushima Prefecture operated by our subsidiary DMC Aizu Co., Ltd.
Duties
Front desk work at hotels and ryokan (check-in/check-out, reservations, telephone calls, etc.), guiding guests, serving and clearing tables at restaurants, and guest room work (including cleaning and restocking amenities)
Requirements
Japanese-Language Proficiency Test (JLPT) N4 or higher, or a pass in the Japan Foundation Test for Basic Japanese (JFT-Basic) / Passed the Accommodation Industry Specified Skills Evaluation Test (i) / 18 years of age or older
Residence status
Specified Skilled Worker (i) - Accommodation
Employment type
Contract employee (contract renewed every year)
Contract period
Up to 5 years in total, because the period of stay for Specified Skilled Worker (i) is limited to 5 years (no fixed contract term within that period; no limit if you obtain Specified Skilled Worker (ii))
Probation period
3 months (same working conditions during the period)
Selection process
Document screening -> Online interview (1-2 times) -> Job offer
Working hours
Variable working hours system on an annual basis. 8 working hours between 7:00 and 22:00
Breaks
1 to 4 hours depending on the shift (including split shifts)
Overtime
Yes (about 10 hours per month on average)
Salary
Monthly salary: basic pay from JPY 190,000 (determined at the interview, taking your Japanese ability into account)
Pay raise
Yes
Bonus
Twice a year (based on business performance)
Annual income example
JPY 3.08 million (example: 3rd year after joining from high school, age 22, Tamagoyu ryokan)
Days off
7 to 10 days per month (varies with the season)
Annual days off
105 days (the company may grant additional special leave)
Work location
At hiring: Fukushima Prefecture / Scope of change: Fukushima Prefecture
Transfers
Yes (between our facilities in Fukushima Prefecture)
Measures against passive smoking
Yes
Workplaces
  • Takayu Onsen - Ryokan Tamagoyu
  • Bandai-Atami Onsen - Shikisai Ichiriki
  • Inawashiro Hayama Onsen - Villa Inawashiro
  • Inawashiro Hayama Onsen - Inawashiro Kanko Hotel
  • Aizu Astoria Hotel
  • Aizu Astoria Lodge
  • Azuki Onsen - Kaboku no Yado
Operated by DMC Aizu Co., Ltd. (opens in a new tab)

Programs and Support

Visa application support
We support the procedures for applying for a Certificate of Eligibility or a change of residence status for Specified Skilled Worker.
Life orientation
After you arrive in Japan, we help you with housing, resident registration, opening a bank account and getting a mobile phone.
Japanese language support
We continuously support you in improving your Japanese, for example by providing study materials and learning opportunities.
Regular meetings and consultation desk
We hold regular one-on-one meetings and have a consultation desk where you can talk about work and daily life.
Career development support
For those aiming to move up to Specified Skilled Worker (ii), we provide training and exam preparation opportunities.

Benefits

  • Social insurance (employment insurance, workers' accident compensation insurance, employees' pension, health insurance)
  • Dormitory available (rent, water and utilities free of charge)
  • Meals provided (3 meals a day, free of charge)
  • Uniforms provided

The information above is current as of the time of recruitment. Salary will be determined at the interview, taking your Japanese ability into account. Details will be explained at the interview.

Q&A

A.

Yes. Applicants living outside Japan may apply as long as they meet our requirements.

A.

To apply, you must have passed (1) the Japanese-Language Proficiency Test (JLPT) at N4 or higher, or the Japan Foundation Test for Basic Japanese (JFT-Basic), and (2) the Accommodation Industry Specified Skills Evaluation Test (i). If you do not meet both requirements at the time of application, you cannot apply. We also do not offer interviews or online consultations before you pass the tests.

A.

For the countries and venues where the test is held, test dates, how to apply, and the identification documents required, please check the official information provided by the testing organization. We do not apply for the test on your behalf, provide test preparation, or cover test fees or the travel and accommodation costs of taking the test.

A.

Yes. You may apply if you have passed the skills test for the accommodation industry and meet our other requirements, such as the Japanese language requirement. During the selection process, we will ask about your residence history as a Specified Skilled Worker (i) and check how much of your permitted period of stay will remain at your desired start date.

A.

Please prepare your resume, a document proving your Japanese ability, and a document proving that you passed the Accommodation Industry Specified Skills Evaluation Test (i).

A.

Yes. Applicants living overseas can take the interview online. Details of the interview will be sent to those who pass the document screening. Your start date can be discussed.

A.

Yes. If you are hired, we will guide you through the procedures for the "Specified Skilled Worker" residence status required to work in the accommodation industry, and the company will support you, for example by preparing the necessary documents.

A.

For details such as salary, working hours, dormitory, and meals, please see the requirements on this recruitment page.

Entry

After reviewing the job details, please apply using the entry form. Please prepare your resume, a document proving your Japanese ability, and a document proving that you passed the Accommodation Industry Specified Skills Evaluation Test (i).

  • CV / Resume
  • Certificate of Japanese Language Proficiency
  • Certificate of Passing the Specified Skilled Worker (i) Evaluation Test for the Accommodation Industry

Go to the Entry Form